File a Claim

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In most cases, you should call your Aloha Insurance agent or account manager to discuss the claim as soon as possible. Several types of claims can be filed directly with your insurance carrier and we have some information to make that a little easier. If you do file your claim directly with your carrier, please remember that we are always here to assist you if you need us to get involved. Claims can be a stressful situation for anyone, and our goal is to make the process as simple and stress free as possible. If your insurance carrier is not listed here, call an Aloha Insurance Services representative for assistance.

If you have a property claim, be sure to do everything you can to limit the damages before calling us. Once an adjuster has been assigned, you’ll be dealing directly with them but you can still call on us anytime if you need our assistance.

AIG Private Client Group

Phone: 888-760-9195

American Modern Property & Casualty

Online: https://myclaim.amig.com/claims
Phone: 800-375-2075
Fax: 513-947-4040

Cincinnati Insurance Company

Online: https://www.cinfin.com/claims
Phone: 877-242-2544

Employers Workers Compensation

Phone: 888-682-6671 (Preferred)
Email:
Mail: EMPLOYERS Claim Services, P.O. Box 32036 Lakeland, Florida 33802

Employers Protective Insurance Cmpany (EPIC)

Online: https://www.protectiveinsurance.com/claim
Email:
Phone: 800-479-0981
Fax: 317-715-9639

First Insurance Company of Hawaii

On Oahu: 808-527-7711
Neighbor Islands, toll-free: 800-272-5202
Fax: 808-545-3120
Email:
Flood Claims: 877-254-6819

Hawaiian Hurricane Group

Online: www.hawaiianhurricanegroup.com/report-a-claim
Phone: 877-353-8672

Hawaiian Insurance & Guaranty

Phone: 808-536-2777, Option 1
Fax: 808-547-8464

HEMIC

Online: https://hemic.com/resources/report-an-injury/ (Preferred)
Email: Send WC-1 form to
Fax: Send WC-1 form to 808-522-5855, (mail the original signed and dated report to P.O. Box 3376, Honolulu, HI 96801)
Mail: Send WC-1 form to P.O. Box 3376, Honolulu, HI 96801

ICAT/Centauri

Online: https://www.icat.com/claims/report-a-claim
Email:
Phone: 866-789-4228
Fax: 1-866-325-2142

National Interstate

Email:
Phone: 808-536-3366 or 800-316-9167
Fax: 808-536-2467

Pacific Guardian Life

Online: https://www.pacificguardian.com/forms
Phone: 800-367-5354

Palomar Specialty Insurance

Email:
Phone: (800) 489-0105.

Progressive

Online: https://www.progressive.com/claims/
Phone: 800-776-4737

PURE Insurance

Email:
Phone: 888-813-7873

RLI Insurance Company

Email: (preferred)
Phone: 800-444-0406
Fax: 866-692-6796
Mail: RLI Claim Dept., P.O. Box 3961, Peoria, IL 61612-3961

Selective Insurance Company

Online: customer.myselectflood.com/claim/findpolicy
Phone: 877-348-0552

Universal Property and Casualty

Online: www.upcinsurance.com/policyholders/claims-center
Phone: 888-CLM-DEPT (888-256-3378)

Zephyr Insurance

Phone: 800-768-6002