ALOHA INSURANCE SERVICES

Hawaii's Full Service Agency
Aloha Insurance Logo
Insurance for
Business
Builders &
Developers
Condominium
Associations
Homeowners
Insurance
Life & Health
Insurance
Auto
Insurance
Marine
Insurance
GET A
QUOTE!

 Home
 Service Center
 Request Certificates
 File A Claim
 Pay A Bill
 Multimedia Library
 Contact Us
 Jobs@Aloha

Get A Quote

Homeowners
Alert!
Learn About...

Click to access your
Aloha Insurance eBinder

 
In most cases, you should call your Aloha Insurance agent or account manager to discuss the claim as soon as possible. Several types of claims can be filed directly with your insurance carrier and we have some information to make that a little easier. If you do file your claim directly with your carrier, please remember that we are always here to assist you if you need us to get involved. Claims can be a stressful situation for anyone, and our goal is to make the process as simple and stress free as possible.

Homeowners Insurance Claims

Call your Aloha Insurance agent or account manager to discuss any accidents or claims or known incidents as soon as possible.

If you have a property claim, be sure to do everything you can to limit the damages before calling us. Once an adjuster has been assigned, you'll be dealing directly with them but you can still call on us anytime if you need our assistance.

First Insurance Company of Hawaii Homeowners Insurance Claims

If your Homeowners insurance carrier is First Insurance, you can contact them directly. They will provide you with detailed instructions to file your claim.

Hawaiian Insurance & Guaranty

Hawaiian Insurance & Guaranty Homeowners Insurance Claims

If your Homeowners insurance carrier is Hawaiian Insurance & Guaranty, you can contact them directly. They will provide you with detailed instructions to file your claim.

  • Telephone: (808) 725-3576

AIG Private Client Group Homeowners Insurance Claims

If your Homeowners insurance carrier is AIG Private Client Group, you can contact them directly. They will provide you with detailed instructions to file your claim.

  • Telephone: (888) 760-9195

RLI Insurance Company Homeowners Insurance Claims

If your Homeowners insurance carrier is RLI Insurance Company, you can email or call them directly. They will provide you with detailed instructions to file your claim.

  • Telephone: (800) 444-0406
  • Fax: (866) 692-6796
  • eMail (preferred) - New.Claim@rlicorp.com
  • Postal Mail: RLI Claim Dept., P.O. Box 3961, Peoria, IL 61612-3961

Universal Property and Casualty Homeowners Insurance Claims

If your Homeowners insurance carrier is Universal Property and Casualty, you can contact them directly. They will provide you with detailed instructions to file your claim.

Helpful Forms

» Property Loss Notice


Hurricane Insurance Claims

Call your Aloha Insurance agent or account manager to discuss any accidents or claims or known incidents as soon as possible.

People are often confused by what is or is not covered by hurricane insurance.

Hurricane insurance is specific to wind-related damage. If strong winds of more than 75 mph cause damage to your home your hurricane insurance covers the damage. It will cover you when your home's roof is blown off and heavy rains then cause water damage.

Your hurricane insurance policy will not cover water damage that happens when water comes into your home or business from an overflowed stream or rushing water from rains or storm surge. If you suffer damage like this then file a Flood Insurance Claim.

If you have a property claim, be sure to do everything you can to limit the damages before calling us. Once an adjuster has been assigned, you'll be dealing directly with them but you can still call on us anytime if you need our assistance.

First Insurance Company of Hawaii Hurricane Insurance Claims

If your Hurricane insurance carrier is Axis through First Insurance, you can contact them directly. They will provide you with detailed instructions to file your claim.

Hawaiian Hurricane Group Hurricane Insurance Claims

If your Hurricane insurance carrier is Hawaiian Hurricane Group, you can contact them directly. They will provide you with detailed instructions to file your claim.

  • Telephone: 1-877-263-6468

ICAT/Centauri Hurricane Insurance Claims

If your Hurricane insurance carrier is ICAT/Centauri, you can contact them directly. They will provide you with detailed instructions to file your claim.

Universal Property and Casualty Hurricane Insurance Claims

If your Hurricane insurance carrier is Universal Property and Casualty, you can contact them directly. They will provide you with detailed instructions to file your claim.

Zephyr Insurance Hurricane Insurance Claims

If your Hurricane insurance carrier is Zephyr Insurance, you can contact them directly. They will provide you with detailed instructions to file your claim.

  • Telephone: 800-768-6002

Flood Insurance Claims

Call your Aloha Insurance agent or account manager to discuss any accidents or claims or known incidents as soon as possible.

If you have a property claim, be sure to do everything you can to limit the damages before calling us. Once an adjuster has been assigned, you'll be dealing directly with them but you can still call on us anytime if you need our assistance.

First Insurance Company of Hawaii Flood Insurance Claims

If your Flood insurance carrier is First Insurance Flood, you can contact them directly. They will provide you with detailed instructions to file your claim.

  • Telephone: (877) 254-6819

Hartford Insurance Company Flood Insurance Claims

If your Flood insurance carrier is Hartford Insurance Company, you can contact them directly. They will provide you with detailed instructions to file your claim.

  • Telephone: (800) 303-5663

National Catastrophe Insurance Program Flood Insurance Claims

If your Flood insurance carrier is National Catastrophe Insurance Program, you can contact them directly. They will provide you with detailed instructions to file your claim.

  • Telephone: (801) 268-2600

Selective Insurance Company Flood Insurance Claims

If your Flood insurance carrier is Selective Insurance Company, you can contact them directly. They will provide you with detailed instructions to file your claim.

  • Telephone: (877) 348-0552

Business Insurance Claims

Call your Aloha Insurance agent or account manager to discuss any accidents or claims or known incidents as soon as possible.

If you have a property claim, be sure to do everything you can to limit the damages before calling us. Once an adjuster has been assigned, you'll be dealing directly with them but you can still call on us anytime if you need our assistance.

Helpful Forms

» Auto Loss Notice
» General Liability Loss Notice
» Property Loss Notice


Group Benefits & Health Insurance Claims

Call your Aloha Insurance agent or account manager to discuss any claims as soon as possible.

Helpful Forms

» Aflac Flex One® Request for Reimbursement Form


Personal Auto Claims

Call your Aloha Insurance agent as soon as possible. We'll need to know date of your loss, information about involved drivers, information about the vehicles involved, estimated damages, any injuries that may have occured, details of the accident, and whether or not the police were involved.

First Insurance Company of Hawaii Personal Auto Insurance Claims

If your personal auto carrier is First Insurance, you can contact them directly. They will provide you with detailed instructions to file your claim.

Progressive Personal Auto Insurance Claims

Report all Progressive Personal Auto Insurance Claims directly by calling 1-800-925-2886.

Keep these forms in your car in the event you have an accident.

» Auto Accident Witness Card
» Auto Accident Information Form
» Auto Loss Form


Temporary Disability Claims

Call your carrier directly and ask for the Temporary Disability claims department. They will be able to provide you with detailed instructions to file your claim.

  • Pacific Guardian Life: 1-800-367-5354
  • First Insurance: 1-800-272-5202
  • Fairmont Specialty: 1-866-859-3684

Standard Temporary Disability Claim Form (Form TDI-45)

Click here to download a copy of the standard Temporary Disability Claim Form

Temporary Disability Insurance Employers Handbook / Fact Sheet

Click here to download a copy of the Temporary Disability Insurance Handbook for Employers
Click here to download a copy of 'TDI: Facts all workers should know'

TDI claim forms can be faxed to the following carriers:

  • First Insurance: 808-545-3120
  • Pacific Guardian: 808-942-1280
  • Fairmont Specialty: 1-808-523-1150

Workers' Compensation Claims

Call your carrier direct and ask for the workers compensation claims department. They will be able to provide you with detailed instructions to file your claim.

  • HEMIC: 1-888-292-3642
  • FirstComp Insurance Co.: 888-500-3344 or by eMail: froi@firstcomp.com
  • First Insurance: 1-800-272-5202
  • National Interstate: 1-800-316-9167
  • Fairmont Specialty: 1-866-859-3684
  • RLI Insurance: 1-877-863-5095

Standard Workers Compensation Claim Form (Form WC1)

Click here to download a copy of the standard Workers Compensation Claim Form

Work Comp claim forms can be faxed to the following carriers:

  • First Insurance: 808-545-3120
  • HEMIC: 808-522-5855
    Please note: When filing a claim with HEMIC, please fax form WC-1 to the number above, AND mail a copy to:
    HEMIC
    P.O. BOX 3376
    HONOLULU, HAWAII 96801
  • Fairmont Specialty: 1-808-523-1150

Equipment Floater, Builders Risk, Inland Marine, Ocean Cargo Claims

If your policy is with Firemans Fund you can use the online claim forms at: www.firemansfund.com. For all other claims, call your carrier directly and ask for the claims department. They will be able to provide you with detailed instructions to file your claim.

Portions courtesy of and © Insurance Information Institute (www.iii.org) Copyright © 2001-2016 Aloha Insurance Services, Inc. Kona HI All rights reserved.
HOME | Contact Us | Our Partners | Jobs@Aloha | Site Map | Your Privacy | Insurance Glossary | Agent Login

Notary service available at our Kona location