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If you are billed directly by your insurance carrier, you should contact them directly to discuss any payment issues. We have listed some of our carriers and their payment contact information for your convenience. Click a company name for further information.


First Insurance Company of Hawaii

Includes First Insurance, First Fire & Casualty, First Security, and HPIA (Hawaii Property Insurance Association):

  • Mail payments to:
    PO Box 2866
    Honolulu, HI 96803

  • Send overnight payments to:
    1100 Ward Ave
    Honolulu, HI 96814

To pay your Personal Lines Policy bill by credit or debit card, call 800-272-5202. Select option 3 for Accounting, then option 1 for Payment. First Insurance accepts credit/debit cards for any amount under $2,000. Call 800-272-5202 ext 4 for any billing questions. Please note: HPIA does not accept credit or debit cards at this time.

To pay online by Credit Card follow this link.


AIG Hawaii

Phone: 533-AIGH (on Oahu)
1-877-533-AIGH (toll free from the Neighbor Islands)

Fax: (808) 524-0768
E-mail:
aigh001@aighawaii.com

Payments can be made online


CatCoverage Natural Catastrophe Insurance Program

Mailing Address
% Poulton & Associates
3785 South 700 East, Second Floor
Salt Lake City, Utah 84106

CatCoverage Online Premium Payment Option can be accessed online


Chartis

For billing questions or to pay by phone, please call the toll-free number below.

  • Phone: (866) 856-6855

All Chartis PCG inquiries including online bill payment can be accessed online


Fairmont Specialty

Fairmont Specialty accepts Visa or MasterCard payments of less than $2500 via fax or postal mail. Checks of any amount should be mailed to the following address. Please direct all other billing inquiries to fsg_billing@fairmontspecialty.com

Mailing Address
Fairmont Specialty
733 Bishop Street
Suite 2200
Honolulu, HI 96813

Fairmont Specialty can be accessed online at:


GAIC (Great American Insurance Group)

All GAIC inquiries including online bill payment can be accessed online


HEMIC (Hawaii Employers Mutual Insurance Company, Inc.)

All HEMIC inquiries including online bill payment can be accessed online


Philadelphia Insurance Companies

All Philadelphia inquiries including online bill payment can be accessed online


RLI

  • Send all payments to:
    700 Bishop Street. Suite 1703
    Honolulu, HI 96813

Call 888-754-5880 with any billing questions. To pay by credit card, call 888-754-5880 and ask for Darleen. RLI can accept credit card (MC or Visa) payments for all our products except auto over the phone for renewals only, providing the policy is not cancelled or pending cancellation.


Seacoast Brokers, LLC

  • Regular payments to:
    Hawaii Account - File #30524
    P.O. Box 60000
    San Francisco, CA 94160

  • Send overnight payments to:
    88A Main Street
    Hilton Head, SC 29926

Seacoast Brokers does not accept credit or debit card payments


Zephyr Insurance Company, Inc.

  • Regular payments to:
    P.O. Box 30220
    Honolulu, HI 96820-0220

  • Send overnight payments to:
    Pacific Tower Suite 2750
    1001 Bishop Street
    Honolulu, HI 96813

Call 808-440-5400 with any billing questions.


FirstComp Underwriters

All FirstComp inquiries including online bill payment can be access online

Always include your policy number on any payments or correspondence!


Premium Financing Specialists (PFS)

All insured's financing premiums with PFS can pay online at the PFS Website.

PFS Logo

National Intertstate

Call: 800-316-9167, Ask for: Vanessa, Have: Your policy number and VISA or MasterCard

Portions courtesy of and © Insurance Information Institute (www.iii.org) Copyright © 2001-2016 Aloha Insurance Services, Inc. Kona HI All rights reserved.
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